Interferência da situação gerencial dos serviços e setores de enfermagem na saúde dos trabalhadores

Abstract

Working conditions are directly related to workers' health and quality of life. During the performance of their activities, the nursing worker is exposed to chemical, physical, biological, ergonomic and psychosocial risks. The latter, inherent in work organization and management, sometimes reach psychic integrity and quality of life in nursing work. In this context, the object of the present research is the situation management of nursing services and sectors and their relationship with the health risks of nursing workers. Its objectives are a) to characterize the nursing management situation; b) to identify health problems of nursing workers of these services; and c) to verify if the nursing situation management interferes with the health of its workers. The method used was quantitative with descriptive analysis. Data were obtained by applying a self-explanatory questionnaire, aiming to identify the sociodemographic events, the managerial profile of the institution and the health problems reported by the workers of a University Hospital in the city of Rio de Janeiro. The participants were Head Nurses, Lead Nurses, Nursing Technicians and Assistants, and the inclusion criteria was to belong to the statutory framework, using a stratified sample of the population. The research results may contribute to other investigations in the field of Occupational Nursing, Nursing Management and quality of life and health of nursing workers. The results indicate that the profile of the nursing professional is composed mostly of women over 40 years old, and the highest rates of illness reported by the care team were psycho-emotional (stress, depression and anxiety) and musculoskeletal (cervical and low back pain). It was also evidenced that the management and the assistance team differ regarding to the data in some items, such as in relation to the investigation of health problems of professionals and the willingness to undertake actions with the participation of workers, once management classifies them as “Satisfactory” and the care staff as “Bad”. Given the above considerations, it is suggested that this hospital institution create a Worker’s Health Control Protocol, through regular meetings with the participation of managers and subordinates, to define Worker’s Health Promotion programs and ways of processes’ evaluation and control.