Perfil dos eventos adversos de cirurgia ambulatorial em uma policlínica do Rio de Janeiro

Abstract

The focus of this study was the profile of adverse events arising from surgical procedures, since this occurrence is undesirable and causes harm to patients. Adverse events represent quality of care problems related to the dimension of patient safety. The general objective of the study was to characterize the profile of surgical adverse events in an outpatient surgery unit. This is a quantitative study, in which a specific instrument was developed for data collection through telephone contact, in which participating patients were asked questions in order to verify the occurrence of adverse events resulting from the surgical procedure. The survey was carried out in an outpatient surgery unit and 43.2% of occurrences of post-surgical adverse events were identified, among which the most prevalent were pain (35.1%) and hematomas (19.3%). More than one occurrence of post-surgical adverse events was recorded in 40.6% of patients. All adverse events identified were considered preventable, of mild or moderate impact. The study showed that it is necessary to review administrative and care processes in order to improve processes and reduce errors, in addition to suggesting the adoption of quality control assessment practices.