O ensino remoto na formação humana no serviço público federal: um estudo de caso na Escola Nacional de Administração Pública

Abstract

In March 2020, Brazil, like other countries, had to adhere to social distancing to try to contain the spread of a virus that is still little known: the Coronavirus, which causes a pandemic on a global scale. The impacts of this isolation measure were felt in various instances of our society. In education, the solution for the continuity of learning processes during the pandemic period was the adoption of a model initially called Emergency Remote Learning. Thus, this work investigates the implementation of Remote Learning in the context of people development in the Federal Public Administration. To this end, a case study of the performance of the National School of Public Administration (Enap) in the development and offer of courses in the remote format is presented. Therefore, Enap's experience is described with regard to the transposition of face-to-face courses to Remote Learning and the instructional design specifically thought for the production of solutions in this new format. This dissertation is structured in three chapters: chapter 1 presents the research scenario, referring to the context of training public servants, the Schools of Government and, finally, Enap; chapter 2 deals with some theoretical aspects related to human training in organizations and which are worked internally at Enap for the development of its educational solutions, which are specifically Andragogy, Active Learning Methodologies, Instructional Design and teacher training; chapter 3 reflects on issues related to technologies in education, Distance Education and the emergence of Remote Learning; Chapter 4 deals with the research itself, whose results are presented and discussed based on the theoretical references presented in the previous chapters. The results show Enap's experience in promoting educational actions mediated by technologies that are engaging and centered on the active participation of students, even in the face of the challenges posed by the pandemic period, as well as presenting the characteristics of Remote Learning and its differences with Distance Education.