Uma arquitetura multiagente para sistemas de informação orientados a processos intensivos em conhecimento

Abstract

This work proposes an approach for adapting business processes using a multi-agent architecture and context information. The approach uses multi-agent based on beliefs, desires and intentions (BDI) with the premise of monitoring and adapting business processes at runtime using context information captured from Process-Aware Information Systems (PAIS), external sensors and information from the ontology of the process domain. The agent adaptation architecture proposition, named AAdapt, is composed of two agents that interact with the process environment to identify situations that cause problems in the standard execution of the process, allowing workarounds solutions to present alternative paths that mitigate risks and allow the correct execution of the process.