Diretrizes para a concepção de indicadores de desempenho nas compras públicas de uma entidade de ensino público do estado do Rio de Janeiro

Abstract

Considering the importance of the public procurement process for the Government, the difficulties in achieving its efficiency in the face of extensive legislation, and its contribution to resource savings and efficiency in public service, this dissertation aims to propose performance indicators for the procurement process of a public educational institution belonging to the State of Rio de Janeiro. For a comprehensive evaluation of the subject, the current practices of process management were identified, with a focus on business process management and the basic stages of the organizational procurement process defined in the literature, as well as the legal framework and functioning of public procurement in Brazil. The development of the study is based on a methodology that proposes indicators and predominantly employs a qualitative approach. It is descriptive and exploratory in terms of its purpose and a case study in terms of its means. Data collection was carried out through the analysis of the SIGA and SEI systems, as well as internal documents from the institution's Material Department. The research focused on the procurement processes of the public entity carried out between the years 2020 and 2022. As a result, the proposed indicators are as follows: "time from the CECIERJ Foundation's procurement process until the publication of the bidding notice", "time elapsed between the publication of the bidding notice and the delivery of the product/contract signing", "percentage (%) of emergency purchases", "purchase amounts in Brazilian real and amounts in Brazilian real per item", "difference between the reference price and the final price", and "purchase amounts in Brazilian real by bidding modality." Finally, the study emphasizes the importance of indicators in strategic decision-making and presents some limitations, suggesting future research to further explore the topic in other contexts and develop new evaluation instruments.