Teletriagem na Faculdade de Odontologia UERJ: Gerenciamento e Orientações para Pacientes

Abstract

Oral health, in addition to playing a fundamental role in the social life of the individual, also has a direct influence on their systemic health condition. The lack of dental care today represents a situation of social embarrassment and an increase in the risk of developing serious diseases. However, the inequality of access to dental treatments is still a problem faced not only in Brazil but in the world. Teledentistry emerges as an innovative and effective tool in expanding patient access. The objective of this study was create an online telescreening system in order to manage patient access to the teaching dental clinics of the Faculty of Dentistry of the State University of Rio de Janeiro (FOUERJ), helping the dentists of the screening team to select the more suitable cases according to the academic demand of the unit, bringing more comfort and agility in the service. The project was developed based on the following methodology: survey of bibliographic data, preparation of face-to-face questionnaires evaluated by experts and users and development of the tool. Thesoftware consists of an online questionnaire where the patient's profile will be evaluated anddirected to a database that will establish its characterization according to the institution's demands. In addition, through the software, the user can also receive basic information on prevention and oral health, as well as information on the academic unit's care system. With the STO we will be able to improve access to patients, streamlining the selection of cases forface-to-face screening, improving care at FOUERJ's teaching dental clinics (COE), reducingcosts for the service and its users, who will be able to use the digital tool to point out their treatment needs, without the need to travel to the institution.