Análise de ferramentas virtuais para obtenção de consentimento esclarecido na área de saúde para pessoas analfabetas funcionais

Abstract

Laws, as a type of normative act, were created with the intent of fully regulating all social relationships, whether they are pre-existing, concurrent, or future. It is well-known that this intent of normative completeness sometimes does not encompass the entirety of legal relations, especially when we deal with the emergence of new technologies. In the context of public health, it is extremely important that the relationships between users of the system and new technologies are sufficiently regulated by norms that provide the necessary legal security to managers for the comprehensive application of the tool. The present research aimed to gather information on literature about the terms of consent for consultations via telemedicine to users of the public health care systems and to develop a tool that can be used as a term of consent in the public health system for telemedicine services. This is an applied type of research that with the aim of building the foundation for the creation of a virtual tool conducted a literature review following the steps of integrative review, researching data from the following databases: MedLine (via PubMed), BVS, and Google Scholar. The Scrum methodology was used for software development, which is a type of agile methodology that follows well-defined and limited production cycles, including testing through out the process. The tool was composed of audiovisual resources with mandatory questions to be marked so that the system recognizes whether the users understand what is being explained to them. A color system was implemented where red indicates "I don’t understand," yellow means "repeat the question," and green signifies "I understand." The development of the tool was based on HTML, CSS, and Java Script languages. It is hoped that with this tool, the use of Telemedicine in the Unified Health System (SUS) can provide legal security to users, health professionals, and managers, in accordance with the General Data Protection Law (LGPD).