Avaliação do potencial de resiliência das organizações de catadores de materiais recicláveis: elaboração e aplicação de indicadores à luz da engenharia de resiliência

Abstract

Recyclable material collectors’; cooperatives are self-managed organizations which include people, processes and several factors that permeate this relationship. Recyclable material collectors are exposed daily to unhealthy conditions and risks inherent to the work environment and the activity itself. In this context, adverse and undesirable events are likely to occur, such as work accidents, which can compromise both the health and safety of the worker and the functionality and performance of the organization. As a complex and dynamic system, where numerous interactions occur between its elements, the ability to absorb, withstand and recover from pressures, disturbances and threats must be worked on in order to become resilient. Indicators that assess resilience potential can be a strategic tool for improving resilience, since when applied they indicate a profile of resilience potential, allowing analytical developments regarding the resilience abilities of the implemented system, with a view to improving them. The objective of this research was to evaluate the resilience potential of recyclable materials collectors’; organizations. For this purpose, Resilience Engineering and Hollnage’s (2011) assumptions were used as the main approach. Twenty-one indicators were developed to measure the resilience potential of organizations and 30 indicators to measure the resilience potential of individuals. The application took place through the Resilience Analysis Grid (RAG) instrument. The results showed that it is possible to measure the resilience potential; the result obtained is temporary and may be associated with the circumstances presented at the time of the study. Regarding the cooperative members, who represent the individual dimension, in the study, 82% were women and mostly single, with an average age of 43 years, with a prevalence of age in the range of 35 to 50 years. And, of the number of cooperative members, who are the managers, representative of the organizations, 75% are female. The age range is 40 to 70 years and time of service is more than 15 years. According to the Resilience Potential, cooperative B is at a “high” level, cooperatives A and C are at a “medium” level and cooperative D is at a “very low” level. Regarding resilience skills, in all cooperatives, the ability to “Respond” (76%), Monitor (71%), “Learn” (42%) and “Anticipate” (61%) stands out.