Contribuições das ouvidorias públicas para o controle social da administração pública.

Abstract

This paper seeks to demonstrate the importance of public ombudsman offices as instruments of social control in Brazil, especially in the State of Rio de Janeiro. Society is constantly changing, requiring the State to adapt its public policies to improve the quality of life and meet the growing demand for essential services, such as health, education, and security. I seek to demonstrate the importance of active participation by society in monitoring public policies. Public ombudsman offices are highlighted as na essential channel for this control, enabling citizens to evaluate and monitor public administration. With the creation of severall laws and constitutional amendments, such as the Law on Access to Information and the Code for the Defense of Users of Public Services, ombudsman offices have gained relevance and legitimacy as instances of social participation. The study proposes to investigate the role of the ombudsman offices of the direct administration of the State of Rio de Janeiro in strengthening social control, identifying possible improvements to increase citizen participation and improve public management, increasingly consolidate in to our democracy, which, like a child, needs all the care. Finally, we intend to propose a set of actions to improve the public ombudsman offices of the direct administration of the state of Rio de Janeiro.