Processo de trabalho em saúde bucal e necessidades de educação permanente: a experiência no PSF do Município de Petrópolis

Abstract

The insert of the Teams of Buccal Health in the Health of the Family Program (PSF) represents a challenge in the change of the model of attention, traditionally centered in the individual and in the disease for an integral approach of the individual inserted in his familiar, community and social context. The surgeon-dentist's formation eminently technical and directed to the private market doesn't contribute to subsidize the public service with prepared professionals, with knowledge of the social reality and needs of the population that uses the Unique System of Health (SUS).The present research had as main objective to know the process of work of the Teams of Buccal Health in the Health of the Family Program in the borough of Petrópolis starting from the perspectives of the surgeon-dentists professionals and to identify the tendencies in the emergent situation-problem handling, in the intention of contributing for the process of Continuous Education in Health. With exploratory and qualitative character, the used methods were the interview in group in the format of Focal Group, and inquiry accomplished with the professionals universe to characterize the activities accomplished by the surgeon-dentists in PSF. Subsidiarily informations from the author's observant participation were included. The analysis of the inquiry allows characterization of the activities of the surgeon-dentists in PSF, whose visibility is still restricted, showing work conditions that allow the accomplishment of most of the actions appearing extolled in the official documents. The analysis of the Focal Groups can subsidize initiatives of Continuous and Incessant Education, emphasizing the following topics: team work, organization and planning of the clinical attendance and of the collective actions, invigoration of the supervision, tools for accomplishment of collective diagnosis and support to the integration of the buccal health on the work process in the Health of the Family Program.