Impacto da internacionalização sobre o sistema de controle gerencial de empresas brasileiras: um estudo de caso múltiplo: os casos da Lupatech S/A e da Di Solle Cutelaria Ltda

Abstract

The objective was to evaluate the impacts caused by the process of internationalization of the management control system in two Brazilian companies: Lupatech S / A that operates in the field of metal-mechanics and Di Solle cutlery in the field of stainless steel. Thus, the study compares the relationship between management control systems used by the company with the theoretical framework presented, seeking to highlight the changes brought about due process of internationalization. In the literature review sought to initially discuss the main features of management control system, the contemporary perspectives related to the environment, life cycle of organizations and some tools used in management control. Were then discussed the theories on the internationalization process of firms and finally the system of management control in international environment. We defined a plane to guide the study. Because of the characteristics and purposes of this research was used in the methodology of the exploratory research exploratory, descriptive, using the method of case study, by allowing a greater range in the level of depth on the subject and allow more powerful analysis one or more organizations, by comparing these with the idealized models in existing literature. The collection method used was the interview apply: the controller, the export manager and business manager of the companies surveyed. The results of this research found that internationalization was not the only variable responsible for change management control system used by companies. In addition, the management controls of companies in many respects are similar to what was presented in the literature review.