Percepção sobre o papel do Código de Ética Profissional na solução de dilemas éticos: um estudo empírico na Controladoria Geral do Município do Rio de Janeiro (CGM)

Abstract

The major impact of the scandals that affect organizations in several areas, including the public, has been promoting widespread interest in ethical and unethical behavior. The ideal Administration is based on a model of management, that uses mechanisms to ensure its efficiency and effectiveness and, consequently, provide a reduction of conflicts within the organization. The observance of a professional code of ethics favors the reduction of conflicts, as their central goal is the formation of consciousness about standards of conduct. In this context, civil servants must establish and observ certain rules of conduct that guide their professional practice, as the awareness of moral principles, whether in the exercise of public office or function or outside, will reflect in the exercise of the vocation of the State. Their actions, behaviors and attitudes must preserve the honor and tradition of the civil service in the face of society. However, the effectiveness of compliance with a code of ethics is not based on administrative laws and not be confused with these, but is based on the moral sense of adhesion and intimate conviction of each civil servant. In the face of the challenges encountered in the management of public organizations and their importance to society in general, the goal of this research is to examine the factors that influence the perception of civil municipal public servants on the value of the Professional Code of Ethics of the City of Rio de Janeiro as an aid in resolving ethical dilemmas. The sample consisted of 90 (ninety) civil servants blended in the City General Controller (CGC). The methodology for the analysis of exploratory and confirmatory data, needed factor analysis techniques to reduce data and multiple linear regression to test the five hypothesis from the research problem. The results showed that the perception of moral values professed by the civil servants in the Code of Ethics and their knowledge of the Code influence the perception of its value as an aid in the resolution of ethical dilemmas. The results also suggest that civil servant observe a low commitment of the Administration with the Code.